If something you wanted is already booked, we will do our best to find you a suitable back up!
Do keep in mind that we are closed on Saturdays and Sundays for rental pick up or return.
The standard rental period is for up to 3 days.
If you need a long term rental, the cost per day is discounted as follows:
4-10 day rentals are discounted at 55% per day
11-30 day rentals are discounted at 70% per day
30+ days is discounted at 85% per day
Please keep in mind that late rentals will not be considered long term. They will be charged as a LATE RETURN.
If you are looking for long term rentals, we provide more information on that below!
This is designed to cover light wear and tear while the rentals are in your possession. This would include light food & beverage stains, wax in the candle holders, writing on the chalkboards, etc.
This does not cover damages outside of what we would consider regular use. For example: high heel damage on couches, bodily fluids, broken furniture, lost items, etc.
This will be up to the discretion of Bespoke Decor whether or not it will be covered under the 10% non refundable damage waiver/cleaning fee. For items considered damage, you will be charged the cost of the item + restocking fees.
The following percentage will be charged:
4-10 days late – 33% of the total rental will be charged per day
11-30 days late – 20% of the total rental will be charged per day
30+ days late – 8% of the total rental will be charged per day
Looking for a long term rental? More details (and cost savings) below.
Night rates for labour and delivery are in effect after 10pm.
For stat holidays, there is a 25% increase in our labour and delivery fees. This fee will be in effect for each day over the entire 4 day duration of the holiday weekend (not just the proper stat day).
If you book within the month of your rental date, the entire amount will be due up front.
Film clients are exempt from the required deposit.
Large changes can be made up to 1 month prior, and smaller changes will be accommodated up until 7 days before your rental.
We are also open to ordering in items for you (as long as the timeline permits).
You may cancel your Order by providing written notice at least thirty (30) days prior to the Event Date. All payments made prior to the termination date are non-refundable.
Send us an email (firstname.lastname@example.org) and we’ll set a time for you to meet with either Ashton, our happy owner, or one of the lead designers!
1) How involved do you want to be in your design process?
2) Do you want to DIY elements of your wedding or would you rather just show up and enjoy?
3) Is your venue a “blank slate”?
4) Do you want lounges?
5) Are you only looking for a few touches?
We are happy to go through the details of both packages before you make a decision! Most importantly you want to choose on that is suitable for your budget, preferences and taste – and will make you the most excited!
DELIVERY + ADDITIONAL SERVICES
Basically, delivery starts at $52.50 per direction – but we will give you a custom price depending on your order and venue.
We will work with you on a time for both delivery and retrieval of your order. The more of a window you can provide, the lower your delivery fee will be.
We will ask which of the following windows will work for you:
A Specific Time
8 hours (9-5)
The hourly rate starts at $55/hour for a decor assistant.
Stat holidays and late nights could affect this pricing.