SET UP COORDINATOR

Position: Set up Coordinator 

Rate of Pay: $40,000-45,000 

Who we are: 

Bespoke Decor is a growing design and rental company based in Vancouver. We design and serve hundreds of events ranging from weddings to corporate displays. We are a small but mighty team taking on over more than 1000 events annually. 

We give a damn about our clients and work hard to provide great service, high quality items and thoughtful design. 

We put a lot of effort into hiring the best people to care for and embrace our culture. We are looking for co-workers who are willing to hustle, sweep, and get the job done – but put kindness above all else.

We are a small business which means we need people willing to wear many hats and perform various duties. We are looking for someone who cares about legendary customer service with a passion for providing exceptional client experiences. This includes a professional appearance, strong interpersonal skills and excellent communication. 

This position would include (but not limited to) the following: 

  • Managing your own clients with simple to moderately complex event design & set up needs
  • Lead sales consultations with clients to help develop their event design and answer questions about event rentals and services
  • Organize and attend site visits as required 
  • Strong pass off & communication between the different departments
  • In-depth knowledge of rental collection, services and the process of creating orders and executing them on-site
  • Clear and efficient communication with clients both verbal and written
  • Strong leadership skills on site for set ups & takedowns
  • Managing a set up team on site
  • Supporting lead designers with admin & client tasks. 
  • Flexibility with work hours, early mornings/late nights + weekends
  • Adaptability of client needs
  • Ability to work independently and problem solve in a fast paced environment
  • Reliable transportation & valid drivers license to allow travel to venues throughout (but not limited to) the Greater Vancouver area

The Skills Required: 

  • Above and beyond customer service skills
  • Strong management and people skills
  • Team player, positive attitude and excellent problem solving abilities
  • Interacting at a high level of professionalism with clients and colleagues to build and maintain a positive, supportive and respectful relationships
  • Ability to safely lift delicate and heavy furniture
  • Thoughtful and resourceful in stressful situations 
  • Self starter and has a strong attention to detail
  • High level of organization
  • Willing to learn and adapt in a fast paced environment 
  • Computer skills
  • Strong written and verbal communication skills
  • Must be physically capable to lift 50lbs

Work Schedule: 40 hours/week, varies week to week depending on the events, weekends are a must for event set up.

How to apply:

Say hey! Please send an email to our general manager, Kizzie via jobs@bespokedecor.ca to introduce yourself, send over a resume and any details you think we should know. 

No phone calls or drop-ins please. 

Only shortlisted candidates will be called.